Terms and Conditions of Use

In accordance with art. 5 of Law no. 365/2002 on electronic commerce, art. 6 of Government Emergency Ordinance no. 34/2014 on consumer rights in contracts concluded with traders, and art. 13 of Regulation (EU) 2016/679, the service provider is identified as follows:

Legal name

[de completat: denumirea completa a societatii]

Registered office

[de completat: sediul social]

Trade register number

[de completat: numar de ordine in registrul comertului]

Fiscal identification code

[de completat: cod unic de inregistrare]

VAT identification number

[de completat: cod de inregistrare in scopuri de TVA]

Share capital

[de completat: capital social subscris si varsat]

Electronic contact address

[de completat: adresa de email de contact]

Telephone

[de completat: numar de telefon]

Trading name of the service

LAND OS, https://land.grappes.dev

The competent supervisory authorities are the National Authority for Consumer Protection (ANPC) for dealings with consumers, and the National Supervisory Authority for Personal Data Processing (ANSPDCP) for the processing of personal data.

Capitalised terms have the following meaning throughout this document:

Platform

The LAND OS web application, its programming interfaces, its databases and any other software component made available by the Operator.

Operator

[de completat: denumirea completa a societatii], as provider of the services and, in respect of personal data, as controller within the meaning of art. 4(7) of Regulation (EU) 2016/679.

User

Any natural or legal person accessing the Platform, with or without an account.

Account

The individual space created from an email address and a password, through which the User accesses restricted functions.

Content

Any information displayed on the Platform: administrative data, geometries, indexed listings, estimates, scores, reports, text, graphics and the structure of the database.

Source data

Information obtained from public or licensed sources, as listed in art. 6.

Estimate

The result of an automated calculation of the probable value per square metre of a plot, expressed as a range and accompanied by a confidence score.

AI report

An analysis generated automatically using a language model, based strictly on the data the Platform holds about a specific plot.

Signal

An automatic marker applied to a plot or listing when observable conditions are met, such as a reduction in the asking price or republication at a lower price.

Perimeter

The polygon drawn by the User on the map in investor mode, and the analysis associated with it.

Marketplace

The section through which the User can send quote requests to independent professional service providers.

Plan

The contracted level of access, which determines the available functions and the applicable quantitative limits.

Consumer

A natural person acting for purposes outside their trade, business, craft or profession, within the meaning of art. 2(1) of GEO no. 34/2014.

The subject matter of the contract is the provision by the Operator of access to the Platform and to the functions of the contracted Plan, in exchange for compliance with these terms and, where applicable, payment of the corresponding price.

The contract is concluded when Account registration is completed or, in the absence of an Account, upon first use of the Platform. For paid Plans, the contract for the paid functions is concluded upon confirmation of payment.

Acceptance of these terms is a condition of use. A User who does not accept any of the clauses must cease using the Platform.

This document is supplemented by the Privacy Policy and the Cookie Policy, which form an integral part of it.

An Account may be created by natural persons who are at least 16 years old and have full legal capacity, and by lawfully constituted legal persons acting through a duly authorised representative.

The User warrants the accuracy of the data provided at registration and undertakes to keep it up to date.

The password is stored solely as a cryptographically derived value, using a key derivation function resistant to brute-force attacks. The Operator has no access to the plaintext password and cannot disclose it.

The User is solely responsible for keeping their credentials confidential and for all operations carried out through their Account. Any suspected unauthorised use must be reported without delay to [de completat: adresa de email pentru raportari de securitate].

Accounts are personal. Sharing credentials with third parties, reselling access, or use of a single Account by several people outside a Plan that expressly permits it constitutes a breach of these terms.

Sessions are maintained by a technical cookie that is strictly necessary for operation and has a limited lifetime. The technical details are set out in the Cookie Policy.

Depending on the Plan, the Platform makes the following categories of function available:

• a land map, with satellite imagery layers and filters on area, price, zoning classification, land use, road access, declared utilities and distances to infrastructure;
• an individual plot page, with administrative data, calculated distances, associated listings and the observed history of asking prices;
• an automated estimate of the price range per square metre, together with the comparables used, the adjustments applied and the confidence score;
• market signals generated automatically from the evolution of listings;
• investor mode, allowing a perimeter to be drawn and the cost of assembling the plots within it to be estimated;
• a due diligence checklist generated automatically from the data held;
• reports generated with language models from the data held about the plot;
• watchlists and notifications about observed changes;
• CRM tools for Users with the agent role;
• submission of quote requests to professional service providers;
• programmatic access through the programming interface, for Plans that include this function.

The Operator may modify, add or withdraw functions, informing Users in accordance with art. 20. Withdrawal of an essential function from a paid Plan entitles the User to terminate the contract and obtain a proportional refund of amounts paid in advance for the unused period.

The Content displayed is built from the following categories of Source data:

The Operator indexes public listings only from sources that do not prohibit automated access, complies with robots.txt directives, applies a minimum interval between requests to the same domain, and identifies itself through a dedicated user agent. The Operator does not circumvent technical access restrictions and does not authenticate on third-party sites to obtain protected content.

The holder of a source who wishes indexing to cease may request this at [de completat: adresa de email de contact]. Such requests are handled within 5 working days, by excluding the source from collection and deleting the content taken from it.

Official cadastral geometry is not publicly available. In its absence, the outline shown for a plot is reconstructed from the point and area declared in the listing and is visibly marked as an approximation, both on the map and on the plot page. Such an outline has no value as a property boundary and cannot be used in any land book, subdivision, merger or boundary determination procedure.

Positions of notices published by local authorities are approximated at village or commune level, in the absence of an exact address in the published text, and are marked as such.

Estimates are the result of a statistical calculation over comparable listings identified near the analysed plot, adjusted by factors relating to access, declared utilities and position. Estimates relate to asking prices, not transaction prices, which are not public in Romania at individual property level.

The confidence score expresses the density and homogeneity of the available comparables. A high score does not guarantee that the estimate is correct, and a low score does not automatically imply that it is wrong.

Signals are automatic markers applied on the basis of observable rules. They indicate a change in the data, not a certified opportunity, and may result from errors at source, such as a listing republished with a differently formatted price.

Reports are generated using language models. Such models may produce inaccurate or incomplete statements. Generated content is limited to the data the Platform holds about the plot in question and does not constitute a professional opinion.

Due diligence checks are automated and cover only those aspects verifiable from the data held. Items marked as not verifiable can be settled only through official documents obtained from the competent authorities.

No estimate, score, signal, report or automated check constitutes a valuation report within the meaning of the ANEVAR standards, a technical expert opinion, a legal opinion or an investment recommendation. The User is obliged to verify any information independently before taking a decision affecting their assets.

The functions of the Platform are grouped into Plans. The content of each Plan and the applicable quantitative limits are shown in the account section and may be consulted before contracting.

Displayed prices include value added tax where it is due. The applicable price is the one displayed at the moment the order is confirmed.

Payment is made through the payment processor indicated in the order flow. The Operator does not store card numbers or other payment data; these are processed solely by the processor, acting as an independent controller under its own terms.

Subscriptions renew automatically at the end of each contracted period, at the price then in force, until cancelled. Cancellation takes effect at the end of the period already paid for.

Invoices are issued electronically and made available in the Account. The User expressly accepts receipt of invoices in electronic form.

Failure to pay when due entitles the Operator to suspend access to paid functions, following prior notice sent to the email address associated with the Account and the expiry of a 7 calendar day remedy period.

Credits included in a Plan relate to the billing period and do not roll over, unless the Plan expressly provides otherwise.

A Consumer has the right to withdraw from a distance contract without giving any reason and without incurring any cost, within 14 calendar days of conclusion of the contract, under art. 9 of GEO no. 34/2014.

The right of withdrawal is exercised by any unequivocal statement sent to [de completat: adresa de email de contact], including by using the model form annexed to GEO no. 34/2014.

Where withdrawal occurs, the Operator refunds the amounts received within 14 days of being informed of the decision to withdraw, using the same means of payment as the original transaction.

Under art. 16(m) of GEO no. 34/2014, the right of withdrawal is lost for the supply of digital content not delivered on a tangible medium, where performance has begun with the consumer’s prior express consent and after the consumer has acknowledged that the right will be lost. That consent is requested explicitly before a report or any other digital content consuming credits is generated. Until it is given, performance does not begin.

Withdrawal does not affect the consumer right to remedies for non-conformity under applicable law.

The User undertakes to use the Platform in good faith, in accordance with the law and with these terms.

The following are prohibited, without limitation:

• systematic extraction, reproduction or re-utilisation of a substantial part of the database, assessed quantitatively or qualitatively, and repeated extraction of insubstantial parts exceeding normal use;
• the use of automated collection programs, except through the programming interface provided and within its limits;
• circumventing or attempting to circumvent technical access restrictions, rate limits or authentication mechanisms;
• security testing of the Platform without the prior written consent of the Operator, otherwise than under art. 15;
• resale, sublicensing, rental or provision to third parties of access or of the Content, absent written agreement;
• use of the Content to train, fine-tune or evaluate machine learning models, absent written agreement;
• introducing content that is unlawful, defamatory, infringing of third-party rights, or that contains potentially harmful code;
• using the Platform to send unsolicited communications to persons whose data was obtained through it;
• any action affecting the availability, integrity or performance of the Platform or of the infrastructure on which it runs.

The User is responsible for compliance, in their own activity, with personal data protection legislation, in particular when entering client or third-party data into the CRM module. In that situation the User acts as controller and the Operator of the Platform acts as processor, under art. 28 of Regulation (EU) 2016/679 and in accordance with the data processing agreement available on request.

Programmatic access is available for Plans that include it, on the basis of a personal access key. The key identifies the User and may not be transferred to third parties.

The following technical limits apply and may be adjusted on 30 days prior notice:

• a maximum number of requests per minute and per day, corresponding to the contracted Plan;
• a maximum number of records returned for a single request;
• an obligation to send an identifying header allowing the User to be contacted;
• a prohibition on reconstituting the database, in whole or in substantial part, through successive requests.

Repeated breach of the limits entitles the Operator to throttle the key temporarily, with notice to the User. Breach for the purpose of reconstituting the database is a material breach and permits immediate termination.

Results obtained through the programming interface may be displayed in the User applications provided the source is visibly credited and the warnings about the approximate nature of geometries and estimates are preserved.

The Platform, its source code, interface, structure, the selection and arrangement of the Content, and the trade marks and graphic elements belong to the Operator or to its licensors and are protected by Law no. 8/1996 on copyright and related rights and by applicable European legislation.

In respect of the database it has assembled, the Operator holds the sui generis database maker rights provided for by art. 122^1 and following of Law no. 8/1996, as a result of substantial investment in obtaining, verifying and presenting its contents.

Source data remains subject to its own licences, listed in art. 6. Use of that data outside the Platform is subject to those licences, including attribution obligations and, in the case of the Open Database License, the obligation to share derived databases on the same terms.

The User is granted a non-exclusive, non-transferable and revocable right of use, limited to their own purposes and to the duration of the contract. No other right is transferred.

Quotation of short extracts is permitted, with attribution and a reference to the Platform address, under art. 35 of Law no. 8/1996.

The User retains all rights in the content they enter: notes, perimeters, CRM records and requests to providers.

The User grants the Operator a limited, royalty-free and non-exclusive licence to store, reproduce and display that content solely for the purpose of providing the service to the User. The licence ends when the content is deleted or when the contract terminates.

The Operator does not use content entered by the User to train models and does not make it available to other Users.

The User warrants that they hold the rights necessary in the content entered and that it does not infringe third-party rights.

Through the Marketplace section, the User may send quote requests to independent professional service providers: notaries, lawyers, surveyors, valuers, cadastral experts, consultants and others.

The Operator acts solely as a technical intermediary in transmitting the request. The service contract is concluded directly between the User and the provider, and the Operator is not a party to it.

The Operator does not guarantee that a contract will be concluded, nor the availability of the provider, the price, the delivery time or the quality of the service performed, and is not liable for non-performance or improper performance by the provider.

A verified provider marker attests only that a formal check of the claimed professional standing was carried out, as at the date of the check. The marker is not a guarantee of service quality.

Data submitted in a request is communicated to the selected provider for the purpose of preparing a quote, on the basis of performance of the contract and the legitimate interest in responding to the request.

The Operator uses reasonable efforts to keep the Platform continuously available, without guaranteeing uninterrupted or error-free operation.

Planned maintenance is announced at least 48 hours in advance, except for emergency interventions required for security reasons.

The Platform depends on third-party services, including suppliers of satellite imagery, hosting and payment processing. Their unavailability may temporarily affect certain components without this constituting non-performance attributable to the Operator.

The Operator applies technical and organisational security measures, including encrypted transmission, storage of passwords in cryptographically derived form, separation of environments, role-based access restriction and logging of administrative operations.

Security vulnerabilities may be reported to [de completat: adresa de email pentru raportari de securitate]. The Operator will not pursue researchers who responsibly report a vulnerability, provided they do not access other Users’ data beyond what is strictly necessary to demonstrate the issue, do not degrade the service, do not exfiltrate data, and allow a reasonable remediation period before any publication.

The Content is provided as it stands. The Operator does not warrant the accuracy, completeness or currency of Source data, which originates from third parties and is outside its control.

The Operator is not liable for:

• purchase, investment or financing decisions taken on the basis of the information displayed;
• differences between the approximated outline displayed and actual cadastral boundaries;
• errors, omissions or withdrawals in public data sources;
• the content of listings published by third parties, including their prices, areas and descriptions;
• indirect loss, lost profit, lost opportunity or loss of data;
• unavailability caused by third-party services or by force majeure.

The Operator total contractual liability towards a User, for all claims arising within a period of 12 months, is limited to the amount actually paid by that User in the same period. For Users on free access, liability is limited to remedying the reported situation.

The limitations above do not apply in cases of wilful misconduct or gross negligence by the Operator, in cases of death or personal injury, or in respect of rights conferred on consumers by mandatory consumer protection legislation. As against consumers, nothing in this document removes or limits the rights provided by GEO no. 34/2014, Law no. 296/2004 and Government Ordinance no. 21/1992.

A User who is not a consumer undertakes to indemnify the Operator against any loss, cost or penalty arising from use of the Platform in breach of these terms, from content they have entered, or from infringement of third-party rights.

The Operator will notify the User of any such claim and allow them to participate in the defence.

Personal data is processed in accordance with the Privacy Policy, which sets out the categories of data, the purposes, the legal bases, the recipients, the storage periods and the rights of data subjects.

For requests concerning the exercise of rights under Regulation (EU) 2016/679, the contact address is [de completat: adresa de email pentru cereri GDPR].

Where the User enters third-party personal data into the Platform, in particular in the CRM module, the User acts as controller and is responsible for having a legal basis and for informing the data subjects. The Operator of the Platform processes such data solely on the User instructions.

The User may terminate the contract at any time by deleting the Account in the account section or by a request sent to [de completat: adresa de email de contact]. Deletion has the effects described in the Privacy Policy.

The Operator may suspend access, with prior notice and a reasonable remedy period, in the event of breach of these terms or of non-payment. Suspension without prior notice is possible only where continued access would cause imminent harm to the Platform, to other Users or to third parties.

The Operator may terminate the contract on 30 days notice if the service ceases to be provided. In that case, amounts paid in advance for the unused period are refunded proportionally.

On termination, the User may export their own data for 30 days. After that period the data is deleted in accordance with the Privacy Policy.

The clauses on intellectual property, limitation of liability, indemnity and governing law survive termination.

The Operator may amend these terms to reflect legislative or technical changes, or changes to the services offered.

Substantial changes are communicated at least 30 days before they take effect, to the email address associated with the Account and by display within the Platform. Non-substantial changes, such as the correction of clerical errors, take effect on publication.

A User who does not accept the changes may terminate the contract free of charge before they take effect. Continued use after that date constitutes acceptance.

Previous versions of the document are retained and available on request.

Neither party is liable for non-performance caused by force majeure or a fortuitous event within the meaning of art. 1351 of the Romanian Civil Code.

Such events include, without limitation, large-scale cyberattacks on third-party infrastructure, prolonged interruptions of electronic communications services, acts of authorities and armed conflict.

The affected party notifies the other within 5 working days of the event. If the event lasts more than 60 days, either party may terminate the contract without compensation.

The User may not assign their rights and obligations without the written consent of the Operator. The Operator may assign the contract in the context of a reorganisation or transfer of business, with prior notice to the User and without diminishing the User rights.

If a clause is held void or unenforceable, the remaining clauses remain in force and the affected clause is replaced by a valid one producing, as far as possible, the same economic effect.

This document, together with the Privacy Policy and the Cookie Policy, constitutes the entire agreement between the parties and supersedes any prior understanding on the same subject matter.

Failure by either party to exercise a right does not constitute a waiver of that right.

This contract is governed by Romanian law.

The parties will attempt to settle any dispute amicably. Complaints are sent to [de completat: adresa de email de contact] and answered within 30 calendar days.

A consumer may use alternative dispute resolution under Government Ordinance no. 38/2015, by applying to the National Authority for Consumer Protection, and the European online dispute resolution platform at ec.europa.eu/consumers/odr.

Failing amicable settlement, disputes are resolved by the courts competent at the Operator registered office. As against consumers, the mandatory jurisdiction rules of Regulation (EU) no. 1215/2012 and of Romanian law apply, allowing a consumer to bring proceedings before the courts of their own domicile.

This document is available in Romanian and in English. The contract is concluded in Romanian.

The English version is provided for information, so that a non-Romanian speaker can understand the obligations assumed. In the event of any discrepancy between the two versions, the Romanian version prevails, save where mandatory legislation applicable to a consumer provides otherwise.

Communications to the Operator are sent to the addresses below. Communications to the User are sent to the email address associated with the Account and are deemed received on dispatch.

Contractual and commercial matters

[de completat: adresa de email de contact]

Personal data protection

[de completat: adresa de email pentru cereri GDPR]

Security reports

[de completat: adresa de email pentru raportari de securitate]

Postal address

[de completat: sediul social]